Privacy Policy

PRIVACY POLICY

Pivotal Move Advisors www.pivotalmoveadvisors.com

Effective Date: November 11, 2025

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1. Introduction

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Pivotal Move Advisors ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pivotalmoveadvisors.com or engage our global mobility consulting services.

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By using our website or services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our services.

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2. Information We Collect

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2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Request a consultation or inquiry about our services

• Subscribe to our newsletter or communications

• Engage us for global mobility consulting services

• Contact us via email, phone, or contact forms

• Participate in surveys or feedback requests

 

This information may include your name, email address, phone number, company name, job title, address, and any other information you choose to provide.

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2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and location data

• Browser type and version

• Device information and operating system

• Pages viewed and time spent on pages

• Referring website addresses

• Cookies and similar tracking technologies

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2.3 Information from Third Parties

We may receive information about you from third parties, such as business partners, employers who engage our services on your behalf, or publicly available sources, to provide you with better service and consultation.

 

3. How We Use Your Information

 

We use the information we collect for the following purposes:

• To provide, maintain, and improve our global mobility consulting services

• To respond to your inquiries and communicate with you about our services

• To send you newsletters, marketing materials, and updates (with your consent)

• To process transactions and manage client relationships

• To analyze website usage and improve user experience

• To comply with legal obligations and protect our legal rights

• To prevent fraud and ensure website security

• To conduct business analytics and market research

 

4. Legal Basis for Processing (GDPR)

 

For individuals in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

 

Consent: When you provide explicit consent for specific processing activities

Contract Performance: To fulfill our contractual obligations to provide services

Legitimate Interests: To operate our business, improve our services, and communicate with clients

Legal Compliance: To comply with applicable laws and regulations

 

5. Information Sharing and Disclosure

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We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website and providing services (e.g., email platforms, analytics providers)

 

Business Partners: With relocation service providers or other partners when necessary to deliver our consulting services

 

Legal Requirements: When required by law, court order, or government regulation

 

Business Transfers: In connection with a merger, acquisition, or sale of assets

 

Protection of Rights: To protect our rights, property, safety, or that of our clients and others

 

6. Cookies and Tracking Technologies

 

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device.

 

Types of cookies we use:

• Essential Cookies: Necessary for website functionality

• Analytics Cookies: Help us understand how visitors interact with our website

• Marketing Cookies: Used to deliver relevant advertisements

• Preference Cookies: Remember your settings and preferences
  
  You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

 

7. Data Security

 

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

 

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

 

8. Data Retention

 

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

 

Retention periods vary based on the type of information and purpose:

• Client relationship data: Duration of relationship plus 7 years

• Marketing communications: Until you unsubscribe or request deletion

• Website analytics: Typically 26 months

 

9. Your Privacy Rights

 

Depending on your location, you may have the following rights regarding your personal information:

 

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information

Restriction: Request restriction of processing in certain circumstances

Portability: Request transfer of your data to another service provider

Objection: Object to processing based on legitimate interests

Withdraw Consent: Withdraw consent for specific processing activities

Opt-Out: Unsubscribe from marketing communications

 

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

 

10. International Data Transfers

 

As a global mobility consulting firm, we may transfer your personal information to countries outside your country of residence, including countries that may not provide the same level of data protection. When we transfer data internationally, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your information remains protected.

 

11. Children's Privacy

 

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

 

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Effective Date" at the top of this policy and notify you through our website or via email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

 

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Pivotal Move Advisors

Website: www.pivotalmoveadvisors.com

Email: tracey@pivotalmoveadvisors.com

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We will respond to your inquiry within 30 days of receipt.

This Privacy Policy was last updated on November 11, 2025.

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